If you need help with your PC, DSL or cable modem, wireless router, network printer or other device, call me!

bullet Mission

I want to help you get and keep your PC working up to your expectation.  Whether it is a brand new or existing PC; a sluggish PC due to excess spyware; updates for Microsoft, anti-virus or drivers; hardware upgrade of RAM or hardisk; whatever the need.  My intent is to install, configure or fix whatever computer device is giving you trouble.  My mission is to do this in a cost-effective manner.  I understand that getting your PC back to top performance is a priority; but I also understand that you need not spend an arm and a leg to get it back in that condition.  I look forward to helping you in whatever technology need you might have.

Charles Liem  
GetCharlie.com  

bullet What to do

If you would like me to assist you with a PC problem, you need to (1) get my attention and (2) be able to describe the problem you are having.  To get my attention, please go to the Contacts page where you can send email or contact me by phone.  Email may provide you the best opportunity to describe the issue that you need help with.  Next is describing the problem.  To be best prepared for the problem, knowing the make and model number of your PC, the operating system, and the specific details of the problem; knowing these may shorten the amount of time I need to spend to prepare for and execute the reapir.  If these details are not known, don't worry, I will be able to troubleshoot the problem, it just may take a little extra time.